Unlike the earlier times, when only large organizations were using managed IT services, a large number of small and medium-sized businesses today are realizing the advantages of leveraging an outsourced service provider to manage their IT support.
However, as the complexity of technology increases, it can get quite confusing, causing various misconceptions about managed IT services. There are several such myths that many business owners still have about IT service providers which limits them from making the smart decision to outsource.
Here we are discussing the top 5 common misconceptions which hold the business owners from adopting the change and stick to an outdated and cost-heavy IT strategy.
1. “There is no need for Managed IT Provider as the internal IT Team is sufficient”
When it comes to IT support , one of the most common misconceptions is that you can either have the internal IT team or an outsourced one. However, most of the organizations are now moving towards a hybrid model where they maintain an internal IT team and outsource some elements to a managed IT service provider.
Depending on the requirement, these managed service providers often work with the company’s internal IT specialists to provide a more efficient solution for managing complex systems.
2. “Managed IT Service Providers are too expensive”
It is yet another common misconception that managed IT service providers are too expensive to hire for small and medium businesses. However, the fact is that with the advent of cloud computing, the overall cost of hiring managed IT provider is far less as compared to setting up an internal IT team that includes purchasing equipment, software and hiring personnel to maintain a data center.
3. “Using a Managed IT Service Provider is Less Secure”
This is a clear misconception as the outsourced IT service providers offer robust security similar to an in-house team. Furthermore, well-known and reputed service providers have expertise in various security solutions such as disaster recovery and network security.
4. “Managed IT Provider is a Remote Monitoring Service”
While a seasoned managed IT service provider does offer remote monitoring services, they just don’t stop at that. They also offer unlimited on-site and off-site support along with various value-added services such as network security, IT consulting, cloud computing, and reinforcing under-staffed or under-skilled IT teams.
5. “Managed IT cannot take care of complex IT infrastructure needs”s
Unless you are a huge multinational company with vast operations, managed IT services handles the IT infrastructure needs of small and medium-sized businesses perfectly. Since the core technology used by most organizations remains the same, outsourced IT service providers are equipped enough to provide the required security, reliable devices and stable network required for a robust IT environment.
If you're also looking to set up or revamp your organizations IT strategy, don't let these common misconceptions stop you from giving your business’s IT services to a qualified managed service provider. IT-Serve is Dubai’s leading IT consulting firm offering expert IT solutions, including Managed IT Services, IT Outsourcing Services, IT Support Services, and Cloud Services.
